KLM introduces free Wi-Fi on European flights

KLM has begun offering free onboard Wi-Fi on its European flights, becoming one of the first airlines in Europe to provide complimentary internet access across short-haul services. The service, which became available on January 22, allows passengers to browse the internet, send emails, stream content and use messaging services throughout the flight.

The rollout will take place in phases. As of this week, around half of KLM’s European fleet is already equipped with free Wi-Fi. Over the coming years, the airline plans to extend the service to all Airbus A321neo aircraft, Embraer 195-E2 jets and a portion of its Boeing 737-800 fleet.

KLM’s European aircraft are not fitted with seatback entertainment screens. According to the airline, offering free internet is intended to compensate for that layout by allowing passengers to use their own devices for entertainment and connectivity. Access is provided after logging in or registering with KLM’s Flying Blue frequent-flyer programme, with no usage limits during the flight.

The Wi-Fi initiative coincides with the introduction of new aircraft into KLM’s short-haul fleet. Since August last year, the airline has taken delivery of 12 Airbus A321neo aircraft, all dedicated to European routes. In addition to connectivity, the new jets feature updated cabin interiors and seats.

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